Please read the following before booking your stay with us.
Thank you for choosing to stay with us at Higher Aunemouth campsite, we hope you enjoy your stay. Please find below the terms and conditions applicable to our site.
Your agreement is with Higher Aunemouth campsite and its owners and references to ‘we’, ‘us’ and ‘our’ in these terms and conditions are to Higher Aunemouth campsite and its owners. References to ‘you’ in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.
Pitch fees are as advertised at the time of booking on our online booking system.
Your booking is not secure until your deposit has been received, and a confirmatory email sent.
Arrival on all but Williams Field is anytime but preferably before dark. You can vacate your pitch anytime on your day of departure but not so early as to wake other guests. We will do our best, where possible, to accommodate earlier arrivals or later departures. If you are staying on Williams Field, arrival is from 2pm, departure before 11am please.
We welcome dogs. Please ensure you pick up after your dog and always keep it under close control. We have a strict no noise policy AT ALL TIMES and ask that no loud music is played during the day and all music to be turned off at 9.30pm.
Unless previously agreed, we do not allow the use of drones or other radio-controlled devices or the use of decorative outside lighting without prior agreement.
We reserve the right to refuse acceptance or to terminate the visit of any person whose conduct we consider is detrimental to us, our site or our other visitors.
We will not be held responsible for any loss or damage, however, caused, to your property or vehicles or any injury to you or your visitors.
Cancellation Policy
We advise that you take out insurance to ensure that, should you need to change or cancel your holiday, you can recover the associated costs from your insurance provider.
By making a booking and paying your deposit you signify your agreement with our refund policy. Deposits are non refundable but can be rolled over towards another stay with us within 12 months if you let us know 7 days beforehand.
If plans change and you have to cancel, please let us know at least 7 days before arrival or we will not be able to refund. Refunds when given will be minus the deposit.
On or after the intended arrival date, no refunds will be made. Similarly, no credit or refund is available for any unused services provided in the cost of your holiday e.g. if you choose to depart early.
Our description of our site is offered for informational purposes only. We shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this site and shall not be responsible or liable for any error or omissions in that information.
We reserve the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment.